Get In Touch
discoverasia@gmail.com
Euless, TX – USA
Frequently Asked Question!
PROCESSING TIME IS 1-2 BUSINESS DAYS + TRANSIT TIME
Please double-check processing times on product pages and at checkout prior to purchasing. This processing time is also listed on your order confirmation and receipt.
We will ship your order on or before this “ship by” date listed on your order confirmation or receipt. Please reference this to quickly find your accurate ship date.
First-class international shipping typically takes 7-21 business days but is currently experiencing severe delays due to COVID-19. We recommend allowing 4-8 weeks for international shipping at this time.
★ We cannot guarantee international deliveries as we do not have control over customs processing times.
Please order with plenty of time in case of customs delays.
Additional duties and custom fees may be charged at delivery by the importing government. If you are unsure if your government charges customs fees, please contact your local post office prior to ordering.
We do not reimburse shipping fees due to customs delays. We cannot mark items as gifts, and we must value the package correctly for customs.
Contact us within 7 days of delivery. Ship items back within 14 days of delivery. Sale items are not valid for return or exchange.
Buyers are responsible for return shipping costs. We are not responsible for lost, uninsured return packages. If the item is not returned in its original condition or is altered in any way, the buyer is responsible for any loss in value.
If it’s past 14 days of delivery, or if the item was on sale, the item is no longer eligible for return or exchange.
We do not refund original shipping fees.
Tibetan silver in modern usage refers to a variety of white non-precious metal alloys used primarily in jewelry components, with an appearance similar to aged silver.